The Psychology of Connection Online Course
Learn anytime, anywhere
Circle & Square’s flagship course, The Psychology of Connection, is now available online.
Everyone in your organisation needs to develop their ability to connect with others. Whether you work in a team, deal daily with customers, or manage people, effective relationship building and connection will be a competitive advantage within your organisation, and in your personal career.
Using psychological theories such as Eric Berne’s Transactional Analysis theory, you will learn how to understand yourself better and the impact you have on others. In addition, you will be able to manage relationships within your organisation better, create more opportunities for customer delight and satisfaction, and understand what meaningful and authentic engagement between people is all about.
What do we cover?
The topics we cover include:
Sensitivity and insensitivity
The need and importance for connection to build relationships
Eric Berne’s Transactional Analysis theory
Managing our own ego states and the ego states of others
Skills to build connection
Who should do the course and how much will it cost?
The course is relevant for anyone who is interested in:
Client engagement and centricity
The course is divided into five online modules and will take approximately two to three hours to complete if done in one sitting.
The cost of the course is R1,080 including VAT.
For more information, please send us an e-mail.